Privacy Policy

Privacy Policy

At Inbalance Natural Health, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We only collect information that is necessary to provide you with our services. This may include:

  • Contact Details: Name, email address, and phone number when you book an appointment or contact us.

  • Health Information: Clinical notes and health history provided during consultations (managed with strict confidentiality).

  • Website Usage: Basic, anonymous data via Squarespace to help us understand how people use our site.

2. How We Use Your Information

We use your data strictly to:

  • Provide naturopathic consultations and support.

  • Communicate with you regarding bookings or health updates.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Storage and Security

Your information is stored securely. We take all reasonable steps to protect your data from unauthorized access, loss, or misuse. Digital records are protected by industry-standard encryption and secure login protocols.

4. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you.

  • Ask us to correct any inaccuracies in your information.

  • Request that we delete your contact information from our records.

5. Cookies

We prefer a clean browsing experience and do not use invasive tracking cookies. Our website (hosted by Squarespace) uses only functional cookies necessary for the site to operate smoothly.

6. Contact Us

If you have any questions about your privacy or wish to access your data, please contact:

Leanne Farnsworth Inbalance Natural Health

inbalancenaturopathy@xtra.co.nz

Auckland, New Zealand